Last updated: July 13, 2026
Refund & Cancellation Policy
This policy explains how to cancel a Examling subscription and when refunds apply. It forms part of our Terms of Service. Payments are processed by Lemon Squeezy, our Merchant of Record; their buyer terms also apply.
1. Free plan
The free plan costs nothing and can be used indefinitely within its daily limits. No payment, no refund needed.
2. Free trial
The 1-month plan, and only that plan, begins with a 7-day free trial. Cancel at any point during those seven days and you are not charged at all. If you do not cancel, it converts to a paid monthly subscription at the price shown when you signed up.
The 3-month, 6-month and 12-month plans have no trial. They are charged in full when you buy them, which is why the refund window below matters more for those than for the monthly one.
3. Cancelling a subscription
You can cancel at any time from your account settings, or via the receipt/management link in your Lemon Squeezy confirmation email. When you cancel:
- Your subscription does not renew at the next billing date.
- You keep full access until the end of the period you already paid for. Cancelling never removes access you have paid for.
- Your account then returns to the free plan — your data is not deleted by cancelling.
4. Refunds
We want you to be happy with Examling. Our standard refund terms:
- 14-day money-back window: if you're not satisfied, contact us within 14 days of a charge and we'll refund that payment, subject to review for abuse.
- 3-month, 6-month and 12-month plans: the 14-day window applies from the date of the charge. Because these do not renew, there is no renewal charge to dispute later.
- Renewals: if an automatic renewal caught you off guard, contact us promptly — we handle these reasonably.
- Refunds are issued to the original payment method via Lemon Squeezy. Where local consumer law grants stronger rights, those apply.
5. How to request a refund or get help
Email [email protected] with the email address on your account and the approximate date of the charge. We aim to respond within 2 business days. See our Contact page.